We are customer friendly and want you to have a totally satisfying experience with your Boye knife for its entire life.  

We will repair or replace any knife which has a problem due to our materials or workmanship.

If a knife needs repair because of overly hard or improper use, we can often restore it to good working order, and usually at no charge.  Having said that, we encourage a respectful relationship with your Boye knife, so that it can serve you faithfully for many years.

If you are not happy for any reason when you receive your knife, you may return it for a prompt refund.